dEPOSITS pROTECTED
Peace of mind from day one, with your deposit safely looked after.
For more infomation please visit: https://www.gov.uk/tenancy-deposit-protection, or https://www.depositprotection.com/tenants/starting-a-tenancy/what-is-deposit-protection
If your home is rented under an assured shorthold tenancy that began after 6 April 2007, your landlord must place your deposit into a government-approved tenancy deposit scheme (TDP). In England and Wales, your deposit can be registered with one of the following schemes:
Deposit Protection Service
MyDeposits (including those previously held by Capita)
Tenancy Deposit Scheme
These schemes ensure that you'll get your deposit back if you:
Fulfil the terms of your tenancy agreement
Avoid causing damage to the property
Keep up with your rent and bills
Your landlord or letting agent is required to place your deposit in the scheme within 30 days of receiving it.
At the End of Your Tenancy
Your landlord must return your deposit within 10 days of both parties agreeing on the amount to be refunded. If there’s a dispute, your deposit remains protected in the TDP scheme while the issue is being resolved.
Deposits Made by a Third Party
Even if someone else, such as a rent deposit scheme or your parents, pays your deposit, your landlord is still required to use a TDP scheme.
Holding Deposits
A holding deposit (the money paid to ‘hold’ a property before a tenancy agreement is signed) does not require protection.
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Deposit protection ensures your money is safeguarded throughout the tenancy and guarantees a fair, transparent process if any disputes arise at the end.
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Once your tenancy ends and the check-out inspection is complete, your deposit will be returned minus any agreed deductions. Most deposits are returned within 10 days of both parties agreeing on the final amount.
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Deductions can only be made for things like unpaid rent, damage beyond fair wear and tear, missing items, or cleaning required to return the property to its original condition.